Learning Hub

The last time you received an IT proposal, do you remember why you accepted it or declined it? Why do some proposals seem "off" while others feel compatible with your business goals?

There are numerous reasons individual IT proposals may be rejected, each unique to its business and the IT provider or internal IT team that created it.

Backup systems are essential to IT disaster recovery and minimizing IT downtime. But what affects the prices of the different services? Why does the cost vary between applications and services? What is the actual cost of backup services?

The answer is, "Well, it depends on what you want from your backups.

What would you do if you turned on your computer and suddenly everything was gone? Would you have the backups you need to restore your computer, or would all the data be lost forever?

IT backups are an essential part of IT disaster recovery planning.

The 2018 Verizon Data Breach Investigations Report revealed that 81% of company data breaches were due to poor passwords and password practices. In the 2022 report, a combination of human errors, misuse, and social engineering accounted for 82% of breaches.

What would you do if you turned on your computer and saw only a blank screen? No files or programs to open, just a blank slate. What data are you most worried about losing? Do you know how to get it back?

IT backups are an essential defense against IT disasters because they can restore crucial data and systems if hardware memory is compromised or erased.

If your business is closed for the weekend, how do you know if your critical hardware is running correctly? Or do you come in Monday morning to an unpleasant surprise?

Often, the solution to a hardware issue is to reboot the equipment. For example, when something as complex as a server or firewall goes down, an IT field technician is often needed to reboot and examine the machine.

If your office experiences a power outage, what happens to your mission-critical hardware like switches, firewalls, routers, and servers? Do they suddenly blink off and need time to reboot? What happens to your data when the power goes out?

If you’ve lost time or discovered corrupted data due to a power outage, you know that, sometimes, IT is not as simple as turning a device off and on again.

With the increasing cost and frequency of cyberattacks, more and more businesses are looking closely at their cybersecurity practices.

One constant struggle in offices is the balance between productivity and security. If you give users too much freedom in your network, risk increases.

The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. VoIP (Voice over Internet Protocol) phone systems have also become critical.

VoIP offers a solution for quality, professional calls from any location.

Cybercrime continues to grow. In 2021, the average number of global cyberattacks increased by 15.1%. Now, as we approach 2023, do you feel prepared for new risks in cybersecurity?

Businesses need to plan for resiliency in the face of ever-present cyberattacks.

Have you noticed a change in your cybersecurity insurance policy?

Or maybe you’re looking into cybersecurity insurance for the first time and would like to understand it better. What’s the big deal about cybersecurity insurance, anyways?

Cyberattacks continue to increase, setting records for both frequency and cost in recent years.

"Under-promise, over-deliver" is a classic phrase that encourages salespeople to go above and beyond for their clients. But what if you feel you're with an IT provider who over-promises and under-delivers?

IT providers are meant to be partners driven to help your business grow.