5 reasons for an IT technician site visit

When you partner with an IT provider, you also receive the benefit of on-site IT technician visits. But what do these visits accomplish, and how do they help your business?

There are five kinds of scheduled IT technician visits:

Site survey
Network administration
Break-fix visit
Post-migration training
Project visit

Each visit has a specific IT-related goal to help systems run more smoothly and effectively.

What is IT disaster recovery?

If your server goes down, do you know how to get your systems running again?

What happens to your data if your facility is damaged or unreachable?

What do you do when your business productivity drops because your IT system is down?

IT disaster recovery answers questions like these, allowing you to respond to system failures and minimize downtime.

IT downtime | What causes it and how to prevent it

What happens if your business productivity comes to a grinding halt?

For every hour of downtime, your company loses money and, sometimes, its reputation.

How would you minimize the downtime to come back online? How could you prevent this from happening in the future?

Fortunately, there are ways to prevent downtime, lost revenue, and damaged reputations.

Backup and Recovery Systems | What they are, and why you need one

What would you do if you turned off your computer and all your files were gone? What would you do if none of the programs worked or had also vanished?

This is stressful on a personal computer, but what if this happened on your work laptop? Or for your office?

Would you have to start from scratch? Or would you have copies of the data saved and ready to reinstall?

Backup and recovery systems safely store data from a designated timeframe in case data is erased or compromised.

Is your IT partnership effective?

IT providers often describe their relationships with their clients as “partnerships.” But how do you know if your IT partnership is helping your business? Is it saving you money, time, and frustration?

Or is your partnership increasing your stress and draining your budget dry?

A good partnership will not only save you frustration, but, in the long run, it can help save money and protect your business from ill-fitting IT investments by using a customized IT strategy.

How to determine critical IT systems for an IT service continuity plan

What happens if, suddenly, one of your IT systems fails? Who do you call? How do you respond? How long until you can come back online and continue working?

If you don’t create response plans for IT system failures and emergencies, you could lose valuable data, time, reputation, and profits while gaining immense frustration.

What is an incident response plan, and do you need one?

When IT systems fail, companies lose profits until systems come back online. If data backups aren’t set up or fail, data vanishes, deleting hours, days, or even years of work and information.

So, what can organizations do to minimize downtime and protect data in a crisis?

Your company’s internal IT department or IT provider can help you create an incident response plan.