Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
Employee-owned managed IT in Naperville, IL
WEBIT is a 100% employee-owned managed IT and cybersecurity partner for Chicagoland businesses and nonprofits with 20 or more people. The engineer who answers your call owns a piece of the company, so doing it right is personal.
Trusted by organizations across Chicagoland
Why ownership matters
Most IT companies answer to outside investors. WEBIT answers to the people who do the work, and to you. WEBIT has been employee-owned since 2022.
That means the engineer on your ticket and the Client Success Manager reviewing your service both have a financial stake in getting it right. There is no layer of outside shareholders to serve before they serve you.
What we do
Five practices, one team, one predictable agreement. Pick the starting point that fits, and we will build the rest around your goals.
Unlimited remote and onsite support, proactive maintenance, Microsoft 365 management, and a named Client Success Manager.
Layered protection built on NIST: MDR, email security, MFA, firewall management, and security awareness training.
Safe AI adoption with guardrails, Microsoft Copilot rollout, and workflow automation that gives your team hours back every week.
Stable, scalable networks, servers, cloud, ISP, and VoIP designed for how your business actually works.
vCIO and vCISO leadership, custom applications, procurement, and project delivery for when you need more than support.
Tell us what is slowing your team down. An owner will point you to the right first step, even if it is not us.
Included from day one
These are not upgrades or add-ons. Every WEBIT client gets all of them at the standard per-user rate.
Not satisfied in the first 90 days? Every dollar back. No conditions, no questions.
Fully onboarded in 30 days, with your environment documented and a security baseline in place.
Named people who know your environment. Not a rotation, not a call center.
We cap growth on purpose, so standards stay high and focus stays deep.
Zero Trust EDR, application allowlisting, DNS filtering, and vulnerability management on every workstation and server.
No per-ticket charges and no caps. Boots on the ground when you need them.
We never take kickbacks, so the advice you get is the advice you need.
You approve every cost in advance. No padded invoices, no fine print.
The WEBIT Way
Every engagement follows the same four steps, so you always know what happens next and why.
We document your environment end to end: devices, users, security posture, vendors, and risks.
We tie technology to your business goals. Add a vCIO for an 18-month roadmap and quarterly business reviews.
We remove repetitive work with monitoring, patching, and workflow automation, so problems get solved before you notice.
Quarterly business reviews keep the plan current as your business grows and threats change.
Industries we serve
From medical and dental practices to manufacturers, contractors, insurers, and libraries, thirty years across 13 industries means we already know the rules you play by.
SEC, FINRA, GLBA, and FTC Safeguards-ready security for advisors and CPAs.
WEBIT Services stands out for the care they put into everything they do. You can tell their IT work isn’t just about fixing problems — it’s about taking care of people and their businesses. The team is thoughtful, responsive, and invested in doing things right. As someone who’s also been on the customer side, I’ve seen how reliable and detail-oriented they are, and the best part, they’re great people to work with every day. It’s rare to find that combination of skill, heart, and dependability— WEBIT hits the mark and gets it done with care.
Lindy HoytGoogle review · 8 months agoWEBIT Services has been outstanding to work with. I’ve worked with the Development Team at Upstream Impact, and I’ve seen firsthand how dedicated they are to providing top-quality solutions. The MSP side is equally impressive: honest, transparent, reliable, proactive, skilled, knowledgeable, and always focused on making technology work smoothly for their clients. WEBIT combines deep technical expertise with a genuine care for the people they serve. Highly recommend!
Shane KunzGoogle review · a year agoThe team at WEBIT is composed of hardworking, knowledgeable professionals who consistently deliver with precision and care. Whether they’re navigating complex technical challenges or patiently supporting end users, their commitment to excellence is clear. What truly sets them apart is their ability to support clients with a forward-thinking, strategic vision—always with a strong focus on security and long-term stability.
Tina CongineGoogle review · a year agoGreat service, all are very friendly and patient. Their IT support is fast, reliable, and consistently goes above and beyond to resolve issues efficiently. What truly sets them apart is how well they treat their employees—it's clear they foster a positive, supportive work culture, and that reflects in the quality of service we receive. Highly recommended!
alex diazGoogle review · a year agoThey embody what it means to do business the right way, by consistently putting people over profits. Their culture, values, integrity, and genuine care for clients and employees alike truly set them apart.
The team assigned to us has been more than wonderful. They are always there to walk me through things, and make IT stuff less complicated. They also helped get everything in place for our move and worked way more hours than expected.
Here it is, Day One in our new space, and our IT systems are up and running, our staff is able to be productive, and people are so happy with the increased wireless and internet speeds. Every one of your team members gave us 120% of their time, effort, and support.
My company has been a client of WebIT for several years. One thing that I really appreciate about them is their support team. They're beyond awesome and you actually get a human that answers the phone whenever you need to call. I have never felt rushed to get off the phone, or that I was a bother, and they stick with you until the problem is solved. Great people! Great company! Check them out for yourselves and thank me later. 😃
imrara72Google review · a year agoQuestions, answered
Still deciding? These are the questions business owners ask us most. If yours is not here, ask an owner directly.
A managed IT service provider (MSP) takes ownership of your technology for a predictable monthly fee: help desk support, monitoring, patching, security, backups, vendor management, and strategic planning. Instead of paying when things break, you pay for a team whose job is to keep them from breaking.
WEBIT is 100% employee-owned, takes zero vendor commissions, and caps growth at two new clients per month. Every client gets a named Client Success Manager and Field Engineer, a 30-day onboarding, and a 90-day money-back guarantee.
Essential support starts at $89.99 per computer user per month, plus a per-device fee for endpoint management and Security Essentials. See our pricing page for what is included.
We are built for organizations with 20 or more employees across Chicagoland, including businesses and nonprofits with compliance or security requirements.
We are headquartered in Naperville and support clients across the western suburbs and greater Chicagoland, with remote support wherever your team works.
WEBIT became employee-owned in 2022. Employee ownership means team members hold a real share of the business and share in its success. For clients, it means the engineer who answers your support call and the advisor who builds your roadmap both have a direct stake in doing the work well. There are no outside investors or private equity owners pushing to cut service corners or maximize ticket volume. Read the WEBIT story.
WEBIT Services was founded in Naperville, Illinois in 1996 by Eric Rieger. The company has served Chicagoland businesses for 30 years, making it one of the longest-tenured managed IT providers in the region. WEBIT moved from break-fix IT to a proactive managed services model in the early 2000s and became employee-owned in 2022. Today WEBIT is part of the Buildkin family of employee-owned companies.
Two new clients per month. Maximum.
Every conversation starts with an honest look at where you are today. No pressure, no pitch deck, and no obligation.
Support line: 630-523-0220 | Main: 630-870-1088
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You are all set
Skip the back and forth. Pick a 30 minute slot with one of our owners and we will come prepared.
Pick a time with an owner →Opens our Zoom scheduler in a new tab.
