Unfortunately, there’s not always a clear answer because different factors determine the cost of Managed IT Services. These may include:
Clients may also need additional services beyond their chosen service package. These services may include data backups, IT continuity, additional on-site visits, or IT projects.
For example, if a client wants to replace all their laptops, this IT project would be an additional fee beyond the standard contract.
Many IT providers who use fixed-fee pricing will base it on the number of users at the client’s organization. In the current market, the price is often between $150-$300 per user.
Each user fee will often include a number of devices attached to the user. For instance, most users will utilize at least three business devices. If users have additional devices, those may be included in a higher pricing package or an additional fee.
Office hardware connected to your network or the internet (also known as an “endpoint”) will require maintenance and monitoring. These endpoints may include servers, firewalls, switches, computers, and any additional hardware requiring the expertise of the IT provider.