managed IT Services

Managed IT services

Get full-service support that works in real-time. Your business runs smoother with faster response times, fewer disruptions, and systems aligned to your goals.

A few of the many businesses behind our 99% satisfaction rate

WHAT YOU GET

Managed IT services done the right way

Most IT support feels like a gamble. That’s not how we work at WEBIT. With us, you’ll get fully onboarded in 30-days, with an 18-month roadmap and a 90-day money-back guarantee.

Managed IT Services

The right strategy from the start

You need a support that responds, maintenance that prevents, and strategy that moves your business forward. That’s our IT Flywheel in action, built to keep your technology spinning smoothly.

WEBIT Services, Inc. delivers complete managed IT services—covering day-to-day support, proactive maintenance, and forward-looking strategy—all backed by a 99% CSAT rating.

Average response time? Under 2 minutes. Live calls? Picked up in less than 60 seconds. This isn’t guesswork. It’s a process refined over three decades of serving businesses like yours.
Managed IT Services

IT support that’s fast, personal, and actually solves problems

Every piece of tech in your business has a job to do. If it’s not doing that job, you’re burning time.

We provide full-spectrum managed IT services—from infrastructure audits to Microsoft 365 support—designed to reduce friction, protect your time, and remove the blind spots.

We are one of the only IT firms in Illinois that’s employee-owned, which means the person fixing your issue has a direct stake in your business running well.
Managed IT Services

Services included in our managed IT stack

There’s no sugarcoating it—most providers overpromise and disappear. That’s not what happens here.
TRANSFORM YOUR IT

Ready to talk to an expert?

Serving 20 to 200-seat businesses with 99% CSAT and sub-2-minute response times—this is managed IT that actually works.
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faqs

Frequently asked questions

What are the benefits of using your managed IT services in Naperville?

Businesses using our managed IT services in Naperville often see faster resolution times, better system uptime, and reduced internal stress. It’s more than just fixing problems—it’s about aligning IT with growth, compliance, and budget. From helpdesk support to long-term strategy, our managed IT creates a stable foundation for scaling your operations. Many local businesses find our 24/7 availability and expert guidance to be worth the shift from traditional break-fix support.

What’s the difference between co-managed and fully managed IT services?

Fully managed IT means your MSP handles everything—strategy, helpdesk, backups, security, maintenance. Co-managed IT blends with your in-house team. It fills gaps like after-hours coverage, escalations, or major rollouts. For companies in Naperville with a tech-savvy staff but limited bandwidth, our co-managed support offers flexibility without sacrificing control. It’s all about building a partnership that supports your internal goals.

Do your managed IT services in Naperville include on-site support?

Yes. Our managed IT services in Naperville always include on-site support when remote help isn't enough. Some problems are just better solved in person—hardware swaps, cabling issues, or network diagnostics. With our service, field techs who already understand your setup are dispatched quickly. You don’t have to explain everything from scratch, and your business keeps running while fixes happen in the background.

How do your managed IT services near Naperville handle cybersecurity?

Our managed IT services near Naperville include active threat monitoring, patch management, and endpoint protection. For our clients, that means no scramble when vulnerabilities hit. A layered approach is used to prevent attacks before they start. Compliance support with frameworks like NIST is included, along with regular reviews to update policies and response plans. The goal is to create a secure environment that’s maintained proactively—not reactively.

How fast is the response time of your IT managed services in Naperville, IL?

Top providers offering IT managed services Naperville, IL typically respond within a few minutes. At WEBIT Services, average response time is under 2 minutes, and phone calls are answered live in under 60 seconds. Speed matters, especially when downtime means missed revenue. Fast response is paired with resolution tracking and a dedicated support team that knows your environment. That’s how issues get solved—without back and forth.

Why choose our managed IT services near Naperville for a growing business?

Our managed IT services near Naperville give growing businesses the structure they need without the full cost of an internal team. It’s not just about fixing problems. It’s about scalable support, strategic planning, and predictable costs. As your systems grow, support grows with you. Having an MSP like us that already knows your pace and priorities saves you time—and prevents missteps as you scale.