Learning Hub

Technology is expensive and a considerable investment for any company. So when someone recommends you purchase new technology, how do you know if it's a good investment or just someone trying to make a commission sale?

The answer to this question can make or break the trust in an IT partnership.

Professionals can now use mobile devices to make communication and data sharing more convenient.

But this also means that information on your team members' mobile devices is no longer limited to just phone numbers and contacts. Instead, they now contain more significant data, such as emails, passwords, and other account details.

Do emails seem never to make it into your inbox? Or maybe you're receiving too many "junk" emails? This may be due to your spam filters.

Spam is the email equivalent of junk mail. It's bothersome, time-consuming to wade through, and sometimes, a security risk.

Cybercrime is not limited to a single vulnerability or attack. As technology grows, so does the range of attacks performed by cybercriminals or "bad actors." Cyberattacks can range from stealing valuable data to shutting down entire systems.

These attacks can halt productivity, break client trust, damage reputations, and cause financial damage.

How can you know if an IT solution will help your business grow? Will it work for the long-term or short-term? And is your IT solution something that meets both your needs and your budget?

Your IT provider can help you answer these questions to the best of its ability, but it's more challenging to match a client to an IT solution without insight into the client's long-term business goals and strategies.

Conducting business operations in the digital world is prone to security risks. Mitigating them would be impossible if you don't have an IT compliance policy.

Setting up a robust IT compliance policy in your business is more important now than ever.

When you begin a new IT partnership, what does the start of that relationship look like? How do you avoid future frustrations by building a solid foundation?

While the timeframe and exact definition may vary between IT providers, onboarding is generally the first 30 days of a new IT partnership between provider and client.

Phishing is the number one method of attack delivery for everything from ransomware to credential theft. Phishing is a popular email attack, but other types of phishing have been growing rapidly.

In recent years, phishing over social media has skyrocketed by 500%. There has also been a 100% increase in fraudulent social media accounts.

Malware isn’t just irritating popups or a slow computer. It can introduce dangerous files to your network, bringing productivity to a sudden halt.

Approximately 34% of businesses take a week or longer to regain access to their data and systems after a malware attack.

There are generally two ways to approach information technology strategy: reactive and proactive.

Reactive IT addresses issues as they arise. You do not plan out your IT growth goals or anticipate a crisis. Instead, complications are addressed as they come to light and impede productivity.

The global damage of cybercrime has risen to an average of $11 million per minute.

The costs of falling victim to a cyberattack can include loss of business, productivity losses, reparation costs for customers that have had data stolen, and more.

Generally, people approach problems one of two ways: “I’ll deal with it when it arises” or “I’m going to prep for the issue before it starts.” In short, some people tend to be more reactive, while others are more proactive. But what does this look like for IT? And why does it matter?

Proactive IT means being aware of your IT systems, its risks, and how to mitigate risk.