3 Ways business strategy affects IT solutions

How can you know if an IT solution will help your business grow? Will it work for the long-term or short-term? And is your IT solution something that meets both your needs and your budget?

Your IT provider can help you answer these questions to the best of its ability, but it's more challenging to match a client to an IT solution without insight into the client's long-term business goals and strategies.

What makes a good IT onboard?

When you begin a new IT partnership, what does the start of that relationship look like? How do you avoid future frustrations by building a solid foundation?

While the timeframe and exact definition may vary between IT providers, onboarding is generally the first 30 days of a new IT partnership between provider and client.

What is proactive IT, and why does it matter?

Generally, people approach problems one of two ways: “I’ll deal with it when it arises” or “I’m going to prep for the issue before it starts.” In short, some people tend to be more reactive, while others are more proactive. But what does this look like for IT? And why does it matter?

Proactive IT means being aware of your IT systems, its risks, and how to mitigate risk.

6 Reasons to replace old hardware

Gartner Research recommends replacing computers every five years and laptops every four years. But why is this? What kind of issues and risks may arise in older hardware?

When your personal computer goes down, you lose time and gain frustration. Likewise, when essential business hardware malfunctions or is breached due to an unfixable security vulnerability, that business loses money each hour it's down.

6 Signs you have a good IT provider

How do you know if you're receiving quality IT service? It's easy to say, "Oh, we're good with IT! Everything is great," when there's not an IT crisis occurring. But can you be sure you have a quality IT provider in good times and bad?

Unfortunately, a "gut" feeling can't determine whether or not you have quality IT service.

4 Things IT providers cannot fix

When a client signs a contract with an IT provider, they want guarantees on the level of service and partnership they will receive. But are there problems an IT provider can't correct? Are there issues beyond even the most experienced providers?

As an IT provider, we've narrowed down four issues that providers cannot fix, regardless of their skill.