The year 2020 will be etched in history as the time when the world faced an unprecedented challenge in the form of the COVID-19 pandemic.

IT underwent significant changes to keep up with the evolving business needs. Many of these changes are now permanent fixtures in the IT world.

Choosing the right IT provider for your business is crucial for maintaining efficient operations and ensuring the security of your digital infrastructure. However, as technology evolves and business needs change, you may feel that your current provider cannot keep up.

What would you do if your business suffered a ransomware attack tomorrow? Do you have a contingency plan in case of an IT disaster?

Small businesses are the backbone of many economies. They are critical for job creation, innovation, and community development.

When looking for a new IT provider, do you look for a national or more local provider? Both options have their own advantages and disadvantages.

WEBIT Services has provided IT strategy, service, and support to the greater Chicago area for over 25 years.

In the world of information technology, acronyms seem to be everywhere. The IT services industry is famous for its love of acronyms and nicknames. There are so many that sometimes it can be overwhelming or confusing.

That's why we decided to break down some of the top acronyms you may hear when speaking with your IT provider.

Are there key pieces of technology, data, or knowledge that, if lost, would bring your business to a halt? These essential elements are known as single points of failure, and if they are compromised or disrupted, they can bring down an entire system or network.

In today's digital world, information technology (IT) is vital in our professional lives. Whether communicating with clients or working on important projects, we rely on IT systems to keep things running smoothly.

However, with the numerous benefits of technology, there are also risks.

Post-pandemic, remote work has become a crucial aspect of many businesses. Some businesses now have a fully remote workforce. But how can technology help connect remote workers? And can an IT provider help?

For over 25 years, WEBIT Services has helped clients discover and apply effective security practices.

IT risk assessments may feel intimidating or even overwhelming. How do you know if the risks presented genuinely threaten your business and IT system? Is this the correct assessment to meet your needs?

IT risk assessments are valuable tools, but they must follow an official IT security framework and match your needs to be effective.

A good IT help desk can make all the difference between frustration and efficiency for businesses and individuals. But what exactly makes a help desk "good"? Is it the technical expertise of the support staff? The speed of response? Or perhaps the ability to provide personalized solutions?

WEBIT Services has served the greater Chicago area for over 25 years by helping clients build effective IT strategies and IT systems, all with a focus on education and partnership.

New technology and applications are developed every day. Some of them may even make jobs easier. If you discover a program that improves your productivity, do you know the process for downloading a new app onto your work computer? Does a procedure exist? Does it matter?

If your internal or external IT team doesn't know when or what applications users download, you may fall into shadow IT. Shadow IT is a term used to describe IT work performed "in the shadows" without the knowledge of the IT team.

Technology is expensive and a considerable investment for any company. So when someone recommends you purchase new technology, how do you know if it's a good investment or just someone trying to make a commission sale?

The answer to this question can make or break the trust in an IT partnership.