How do IT providers help in an IT disaster?

If your business is hit with an IT disaster, do you have the tools and planning to respond effectively? Or are you scrambling to find solutions?

If you want to survive a disaster, it's best to be prepared for anything, including an unplanned IT system shutdown (known as an "IT disaster"). IT disasters knock you offline, halting productivity and potentially erasing valuable data.

Does my business need an internal IT technician?

Have you recently called your IT provider for more unplanned on-site visits than usual? Instead of sticking to the routine IT maintenance visits, are your provider's IT technicians now being called to your location to fix a growing-laundry list of minor issues?

You may wonder, "Do I need to hire an on-site IT technician, or is my IT provider not working out?"

We've put together seven questions to help determine whether your company might benefit from hiring an internal IT technician to help with small, daily IT tasks.

6 Common misconceptions about IT disaster recovery

If you turn on your computer and all of your files are gone? What do you do? How does it affect your business?

If you are hit by ransomware, do you know how quickly you can be back online?

What do you need to return to productivity when vital IT applications or hardware go down?

These situations are examples of IT disasters, and they can halt productivity, damage your reputation, and accrue significant financial losses if they are not handled swiftly and effectively.

What should I back up? | 4 Questions to help you determine what IT systems need backups

What would you do if you turned on your computer and saw only a blank screen? No files or programs to open, just a blank slate. What data are you most worried about losing? Do you know how to get it back?

IT backups are an essential defense against IT disasters because they can restore crucial data and systems if hardware memory is compromised or erased.