Artificial Intelligence has taken the world by storm. But can AI help your small business, and if so, how can it help? What are the potential benefits and challenges of utilizing AI?

AI is seen as a new step towards automation for technology and businesses, saving time, effort, and frustration.

A good IT help desk can make all the difference between frustration and efficiency for businesses and individuals. But what exactly makes a help desk "good"? Is it the technical expertise of the support staff? The speed of response? Or perhaps the ability to provide personalized solutions?

WEBIT Services has served the greater Chicago area for over 25 years by helping clients build effective IT strategies and IT systems, all with a focus on education and partnership.

Do emails seem never to make it into your inbox? Or maybe you're receiving too many "junk" emails? This may be due to your spam filters.

Spam is the email equivalent of junk mail. It's bothersome, time-consuming to wade through, and sometimes, a security risk.

Professional mobile devices like tablets are growing in popularity across various industries. But have you wondered if they may benefit your business, as well? If so, how do you start using tablets and similar devices as professional tools?

We've outlined five questions to help you determine how mobile devices may fit into your business, IT system, and IT policies.

If your business is closed for the weekend, how do you know if your critical hardware is running correctly? Or do you come in Monday morning to an unpleasant surprise?

Often, the solution to a hardware issue is to reboot the equipment. For example, when something as complex as a server or firewall goes down, an IT field technician is often needed to reboot and examine the machine.

If your office experiences a power outage, what happens to your mission-critical hardware like switches, firewalls, routers, and servers? Do they suddenly blink off and need time to reboot? What happens to your data when the power goes out?

If you’ve lost time or discovered corrupted data due to a power outage, you know that, sometimes, IT is not as simple as turning a device off and on again.

When browsing the internet, it's easy to run into offers for free IT risk assessments. But are they helpful and effective for your business? Or are they a sales pitch?

Some free assessments can indeed bring immediate, glaring dangers to light. However, these assessments are often ineffective in the long wrong due to the limited time and resources used.

As technology and cybercriminals advance, creating effective cybersecurity becomes more complicated.

So how do you know that your cybersecurity strategies are working? How do you know that you are protecting your data from cyberattacks and exploitation?

Fortunately, cybersecurity experts developed frameworks to help others protect their data.

Have you recently hired a developer to create software for you but find the lack of deadlines confusing? Or maybe your IT provider is working with strict deadlines, but you feel the lack of communication is frustrating?

These different approaches are due to two main project management styles: Waterfall and Agile.

When a new employee joins your business, do you know what they need to get their email up and running?

If you're using Microsoft 365, purchasing licensing can be tricky the first time you sign up. However, even experienced buyers may be frustrated when setting up licensing for multiple employees.

You may have heard your IT provider mention your organization’s “IT Roadmap,” a document outlining your current IT setup and both short-term and long-term goals. If your provider has not mentioned roadmap, you may soon discover IT-related frustrations, including a drop in productivity and IT budgeting issues.