IT Support Schaumburg That Saves You Time and Stress

Secure, efficient IT support for Schaumburg businesses trust to grow without tech headaches or surprise costs.

Google Rating
5.0
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A few of the many businesses behind our 99% satisfaction rate

Employee-owned MSP team meeting with client Schaumburg IT support
IT Support Schaumburg

Why local businesses choose IT support in Schaumburg

Schaumburg is home to a thriving mix of manufacturers, healthcare providers, and professional firms. But with growth comes complexity, especially when your technology doesn’t keep up. From aging systems to cybersecurity gaps, small and mid-sized businesses here face real IT challenges that stall progress.

We’re one of the only employee-owned IT firms in Illinois, so every person you work with is an owner, personally invested in your success and security. That means fewer handoffs, longer relationships, and a team that truly cares about your outcomes.

IT Support Schaumburg

How do we measure up?

Better outcomes, faster help, and fewer headaches—backed by real numbers.

99%
Client satisfaction rate (CSAT)
< 2 minutes
Average response time
78%
First call issue resolution
< 60 seconds
Live call answer time
IT Support Schaumburg

Benefits of our managed IT support in Schaumburg

Get peace of mind, faster fixes, and a team that’s always on your side.

01

Faster issue resolution

We answer your calls live in under a minute and resolve most issues on the first try. No bouncing between techs or waiting days for help.
Results graphic showing 99% CSAT under 2 minutes response 78% first-call fix IT support Schaumburg

Predictable monthly pricing

No surprise bills or fees, 100% transparent pricing. Never get charged for anything you didn't approve in advance.

02

03

Local, dedicated team

You'll always work with an owner at WEBIT Services. We don’t outsource—we invest in long-term relationships with local experts who know your business.

Unlimited support included

Unlimited remote & onsite support (for locations within our service area) + a dedicated vCIO + a dedicated Field Engineer.

04

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IT Support Schaumburg

Features that simplify and secure your business

We automate the hard stuff and align tech with your goals—so you can focus on running your business.

Built-in automation

We've developed our own custom AI integration into our security monitoring solution that takes immediate action to sandbox any nefarious activities. We have also automated our own patching system for the weekly machine maintenance process. This includes not just Operating systems and line of business apps, but even smaller utilities like Adobe, Java, Chrome, etc.

Custom software solutions

We’re the rare MSP with our own in-house, software division, so we can build custom AI and automation solutions that give our clients a competitive edge securely.

Outcome-based approach

Outcomes that align with their business goals. We're a solution provider, not an ala-carte menu option.

Proactive monitoring

We stop problems before they start. Our systems monitor your network 24/7 and take action automatically when something’s off.

Centralized compliance tools

We include the NIST CSF and NIST AI frameworks in your compliance portal—free. ($500 monthly value).

Seamless cloud integration

We make cloud services simple, secure, and scalable, so your team can work from anywhere without missing a beat.

vCIO planning compliance and cloud migration with NIST CSF portal IT services Schaumburg
IT Support Schaumburg

Our IT services in Schaumburg

We offer full-spectrum IT services for Schaumburg businesses rely on to stay secure, productive, and compliant.

IT Support Schaumburg

Industries we serve best

We specialize in IT support for Schaumburg businesses in complex, regulated, and tech-dependent industries.
Employee owner meeting with client IT support Schaumburg
IT Support Schaumburg

What you’re getting

You’ll always work with an owner at WEBIT Services. We support businesses with 20 to 200 users, with a focus on 30+ users. Our clients say it best: We get a lot of comments on customer service.

There's something about being an employee owner that amps up the professionalism in our team. You’ll get time back, fewer tech headaches, and a partner who truly cares.

IT Support Schaumburg

Certifications and partnerships

We’re a Certified EO company, a Microsoft Silver Partner, and proud members of the Illinois Library Association. We also run on EOS, so if your business does too, we’ll speak your language from day one.

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IT Support Schaumburg

Awards and recognition

We’re the only IT company to win the Better Business Bureau Torch Award for Ethics twice (2019, 2023). Forbes named us one of America’s 25 Best Small Businesses in 2019.

We’ve also been honored on the Inc. 5000 list and Inc. Magazine’s Best Places to Work Editors List. Our team’s commitment to ethics and excellence isn’t just talk; it’s recognized nationally.

IT Support Schaumburg

What our clients say

Client giving video testimonial about service Schaumburg IT support
Google Rating
4.9
86 Review
Melissa Bogusch
Principal, AIA, LEED AP, NCARB, CSI

Here it is, ‘Day One’ in our new space, and our IT systems are up and running, our staff is able to be productive, and people are so happy with the increased wireless and internet speeds. Every one of your team members gave us 120% of their time, effort, and support.

IT Support Schaumburg

Ready for better IT support in Schaumburg?

Call 630-526-8030 Support: 630-523-0220 630-870-1088 or email hello@webitservices.com. Let’s talk about what’s not working—and how we can fix it.
Talk to Us
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Guarantee seal No Ransomware and 90 day money back
IT Support Schaumburg

Our satisfaction guarantee

For our top-tier service level, our big irresistible offer is the "No Ransomware Guarantee.”  We also offer a Full 90 Day no-questions-asked, money-back guarantee for all agreements. If you're not happy, you don't pay. Simple as that.

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IT Support Schaumburg

Giving back to our community

We’ve been named Community Partner of the Year by both Loaves & Fishes and Shelter, Inc. Our planned giving committee manages our annual giving budget, and we proudly sponsor events for many of our nonprofit clients.

IT Support Schaumburg

Want better IT support in Schaumburg?

Get expert help now. We’ll respond fast and make your tech simple again.

Consultant reviewing IT roadmap with small business owner IT support Schaumburg
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IT Support Schaumburg

Frequently asked questions

What makes your IT support in Schaumburg different?

Our team is 100% employee-owned, so every person you work with is personally invested in your success. We also offer unlimited support and no long-term contracts.

How fast is your IT support in Schaumburg?

We answer live calls in under 60 seconds and resolve most issues on the first call. You won’t wait days for help.

Do you offer cybersecurity with your IT support in Schaumburg?

Yes. We manage cybersecurity end-to-end, including threat detection, incident response, and compliance with HIPAA, PCI, and more.

Can you support our internal IT team with IT support in Schaumburg?

Absolutely. Our co-managed IT services give your internal team access to advanced tools, security oversight, and escalation support.

What industries benefit most from your IT support in Schaumburg?

We specialize in regulated and tech-heavy industries like healthcare, manufacturing, finance, and architecture.

How do you price your IT support in Schaumburg?

We offer flat-rate, transparent pricing. You’ll never get surprise bills or hidden fees—everything is approved in advance.

Do you offer onsite help with your IT support in Schaumburg?

Yes. For clients within our service area, we include unlimited onsite and remote support at no extra charge.

How do you handle compliance in your IT support in Schaumburg?

We include NIST CSF and NIST AI frameworks in your compliance portal at no extra cost—a $500/month value.