Reliable IT Support Chicago Businesses Trust for Growth and Security

Save time, stay secure, and grow faster with expert IT support for Chicago companies.

Google Rating
5.0
85 Google reviews
IT support Chicago for secure, scalable growth and day-to-day reliability

A few of the many businesses behind our 99% satisfaction rate

IT support company Chicago with owner-level care and long-term partnership
IT Support Chicago

Why IT support for Chicago businesses choose us

Chicago businesses face real tech headaches—slow response times, surprise bills, and support teams that don’t stick around.

We’re one of the only employee-owned IT firms in Illinois—so every person you work with is an owner, personally invested in your success and security. That means fewer dropped balls, faster answers, and long-term relationships that actually last.

IT Support Chicago

How fast, responsive, and reliable are we?

We solve problems quickly, communicate clearly, and never leave you guessing.

99%
Client satisfaction rate (CSAT)
< 2 minutes
Average response time
78%
First call issue resolution rate
< 60 seconds
Live call answer time
IT Support Chicago

What you gain with our support

We help you focus on your business, not your tech. Here’s how we make that happen:

01

Always-on support

Unlimited remote & onsite support (for locations within our service area) + a dedicated vCIO + a dedicated Field Engineer. You’ll never be left waiting or wondering who to call.
IT support services Chicago that boost uptime, clarity, and team productivity

Predictable pricing

No surprise bills or fees, 100% transparent pricing. Never get charged for anything you didn't approve in advance.

02

03

No long-term contracts

No long-term contracts (the onus is on our team to continuously earn your business), no hidden clauses and secret extra fees ever.

Owner-level care

You'll always work with an owner at WEBIT Services. That means you get someone who’s personally invested in your success.

04

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IT Support Chicago

What makes our solutions different

We simplify IT. We automate the boring stuff. And we build solutions that actually help you grow.

Custom automation tools

We’re the rare MSP with our own in-house, software division, so we can build custom AI and automation solutions that give our clients a competitive edge — securely.

Smart security response

We've developed our own custom AI integration into our security monitoring solution that takes immediate action to sandbox any nefarious activities.

Weekly automated maintenance

We have also automated our own patching system for the weekly machine maintenance process. This includes not just Operating systems and line of business apps, but even smaller utilities like Adobe, Java, Chrome, etc.

Business-aligned outcomes

Outcomes that align with their business goals. We're a solution provider, not an ala-carte menu option.

Simple user experience

We make tech easy for your team to use. No jargon, no confusion—just tools that work.

Fast onboarding

Our onboarding process is smooth, fast, and fully managed. You’ll be up and running without disruption.

IT consulting firms Chicago using AI automation for smarter, faster outcomes
IT Support Chicago

Our IT services in Chicago

We cover everything from cybersecurity to cloud to custom software—built around your business.

IT Support Chicago

Industries we support

We specialize in industries where tech is mission-critical and downtime isn’t an option.
IT support Chicago IL with owner-level care, fast response, and strategic guidance
IT Support Chicago

What you’re getting

You’ll always work with an owner at WEBIT Services. For businesses with 20 to 200 users, with a focus on 30+ users, we deliver fast response times, proactive protection, and strategic guidance.

We get a lot of comments on customer service. There's something about being an employee owner that amps up the professionalism in our team.

IT Support Chicago

Certifications and accreditations

We’re a Certified Employee-Owned company, a Microsoft Silver Partner, and a proud member of the Illinois Library Association.

We also run on EOS, and companies that use EOS are often our best-fit clients.

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IT Support Chicago

Awards and recognition

We’re the only IT company to win the Better Business Bureau of Chicago’s Torch Award for Ethics twice—2019 and 2023.

We were also named one of Forbes’ 25 Best Small Businesses in America (Small Giants 2019), made the Inc. 5000 list, and were featured on Inc Magazine’s Best Places to Work Editors List. Our team’s professionalism and integrity continue to set us apart.

IT Support Chicago

What our clients say

Chicago small business IT support praised for friendly service and quick fixes
Google Rating
4.9
86 Review
Melissa Bogusch
Principal, AIA, LEED AP, NCARB, CSI

Here it is, ‘Day One’ in our new space, and our IT systems are up and running, our staff is able to be productive, and people are so happy with the increased wireless and internet speeds. Every one of your team members gave us 120% of their time, effort, and support.

IT Support Chicago

Ready for better IT support in Chicago?

Call 630-526-8030 Support: 630-523-0220 630-870-1088 or email hello@webitservices.com to get started.
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Ready for IT support Chicago? Call or email our live help desk
Risk-free IT support services Chicago with money-back and ransomware guarantees
IT Support Chicago

Our satisfaction guarantee

For our top-tier service level, our big irresistible offer is the \"No Ransomware Guarantee\". We also offer a Full 90 Day no-questions-asked, money-back guarantee for all agreements. You get peace of mind, or you get your money back.

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IT Support Chicago

Giving back to our community

We’ve been named Community Partner of the Year by both Loaves & Fishes and Shelter, Inc. Our planned giving committee manages our annual giving budget, and we proudly support nonprofit clients and their events throughout the year.

IT Support Chicago

Want better IT support for Chicago businesses?

Let’s talk. We’ll respond fast and help you move forward with confidence.

IT support for small business Chicago that scales securely as you grow
Let's Start a Conversation
IT Support Chicago

Frequently asked questions

How fast is your IT support in Chicago?

Our average response time is under 2 minutes, and we answer live calls in under 60 seconds. You’ll never be left waiting.

What makes your IT support in Chicago different from other providers?

We’re employee-owned, so every technician you work with is personally invested in your success. That’s rare among IT support companies in Chicago.

Can you help with compliance through your IT support in Chicago?

Yes. We include NIST CSF and NIST AI frameworks in your compliance portal at no extra cost—a $500/month value.

Do you offer co-managed IT support in Chicago?

Absolutely. We work alongside your internal IT team, providing tools, security oversight, and escalation support when needed.

What industries do you serve with IT support in Chicago IL?

We specialize in healthcare, finance, manufacturing, construction, and nonprofits—but we support many other sectors as well.

How do you handle cybersecurity with your IT support in Chicago?

We use AI-driven monitoring, automated patching, and proactive threat response to keep your systems protected 24/7.

Do you offer help desk services as part of your IT support in Chicago?

Yes. Our help desk is staffed by real technicians who answer calls live in under 60 seconds—no endless phone trees.

Is there a long-term contract for your IT support in Chicago?

No. We don’t lock you in. Our work speaks for itself, and we earn your business every month.