Managed IT in Naperville, finally done right

2-time winner of BBB Torch Awards and the only employee-owned IT support in Naperville. Ideal for teams of 20+ who don’t just hand their IT to anyone—especially when you’re scaling.

Google Rating
4.9
86 reviews
Some of the businesses behind our 99% satisfaction rate
From our CEO

“We’re employee-owned, so when you call — we all move.

Welcome to WEBIT — where all your calls are answered in less than 60 seconds.

You’re about to pop the champagne and celebrate your business success. But instead, you're stuck wondering whether your systems—or your IT team—can handle what’s coming next.

That’s exactly the kind of pressure we’re built for. Our team thrives in the unpredictable. “Out-of-this-world” business goals? Unreal timelines? That’s where we do our best work.

And when I say “we,” I mean 40+ people who own this company. That’s why IT results stay consistent, dependable, and yes… impressively solid.

Your local business IT support

Why choose WEBIT Services, Inc.?

Unlimited IT support services + get a dedicated team

Every client gets unlimited support—remote and onsite. Plus, a dedicated vCIO (strategic advisor) and Field Engineer who already knows your systems.

Custom AI & automation solutions, built in-house

We’re a rare IT company in Naperville with our own software division. That means we deliver secure, tailored AI and automation solutions — not just off-the-shelf tools.

24/7/365 support with a 2-minute average response time

When you need help, we don’t make you wait. Our team is on-call around the clock, with an average response time of just two minutes — every day of the year.

Been in business since 1996

With 3 decades of experience, we’ve helped businesses evolve through every wave of technology. Our long track record means you get a partner that’s seasoned and still innovating.

Get fully onboarded in just 30 days + 18-month roadmap

We fully onboard your business in 30 days, then deliver a tailored 18-month IT strategy aligned with your company’s current goals.

Instant cyber and AI risk checks at no cost

Get built-in access to both the NIST Cybersecurity Framework and the NIST AI Risk Management Framework. These tools help you assess security and AI risks, right from your portal.

Backed by a 3-month guarantee. Not satisfied? You don't pay!

Try our IT services in Naperville for 90 days. If you’re not happy, you’ll get every dollar back. No questions asked.

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What our local IT support provides

Our core IT services in Naperville

Managed IT Services

We manage your IT end-to-end, to keep systems reliable, users productive and issues resolved before they disrupt the business. Get fast support and clear, practical guidance.

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IT Security

We protect your business with a security-first approach that reduces risk, supports compliance and keeps your data safe without adding complexity.

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Cloud Services

We build and manage secure, scalable cloud environments that improve flexibility, performance and reliability as your business grows.

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Professional IT Services

We deliver dependable communications and connectivity that keep your teams connected, customers supported and operations running smoothly.

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Your local business IT support

Celebrating accountability and integrity

As an employee-owned company guided by EOS, we hold ourselves accountable at every level. For our clients, these recognitions confirm that we do business with trust and fairness at the core.

Testimonials

Don’t take our word for it — our 99% CSAT says it all

(86) reviews
4.9
Ed Downey

WebIt took us from a trainwreck computer network situation to smooth sailing and no worries. Most technical problems are resolved by their crack team within 24 hours. Very proactive approach with quarterly technology reviews and regular ongoing network and individual work station monitoring. I am a extremely pleased over five years small business WebIt client.

Healthy Living - Chad

At WEBIT you can guarantee everyone goes out of their way for the client success. No problem is too big or small and the level of dedication/experience each person at WEBIT has ensures that client success.

helter haze

Webit has a high quality staff of technicians who are also very personable. The owner Eric Rieger takes great pride in his company and contributes greatly to organizations that are committed to helping others. I highly recommend Webit if you are in need of or looking to change your MSP.

Neeraj Khanna

I have been working with Eric and his outstanding team since 2007. Since that time, WebIt Services has provided me and my team with one of the most important ingredients- peace of mind! They have customized their services to provide my practice with simple, safe, secure support like no other company. Remember, IT is something we all depend on to operate our businesses. The dental business is very intricate and requires skilled IT people who understand terminology, equipment as well as various softwares. Eric Reiger has selected the very best people in the industry who are gifted in the ability to solve problems along with providing exceptional custom service. Regardless of your business, if you want "peace of mind" with your IT or business security , then please work with Web It Services. They have the knowledge, people, and know how to take care of all your needs.

Katie Kurpiel

Andrew Brown vCio has been so kind and helpful to our office, being our go to guy on various projects. He is able to provide clear and simple solutions in a very timely manner. We over all have had a great experience with Webit from putting in a ticket to receiving a call from Wyatt, Ron, John, Shawn, Jeff, Vaun. Thanks guys for all that you do!

Andrea Boll

I can't say enough good things about my tech, Shawn, and his help. So patient and helpful! I wasn't sure how or if my issue would be successfully resolved; but it was!!! Thank you for your knowledge and service. So very much appreciated!!!

Karri Custardo

Eric and his crew are the hardest working and most dedicated team in the business. They are thorough, caring and meticulous and your business is always their passion. They go out of their way to provide you the best experience and whatever they are working on is done right and with great care. I cannot recommend this company and team enough. You will not be sorry, in fact, it’s a welcomed sigh of relief to work with a business as stellar as this one.

PRC Computer Training

Shawn was presented with a challenging situation and rose to the occasion by looking for alternative solutions to resolve the problem which he successfully did. He is professional, resourceful, and patient with people with limited computer knowledge.

Kiana Kotke

Wonderful team of hardworking IT a professionals! Cannot say enough good things about Eric Rieger and his team at WEBIT! They will always focus in on your needs and ensure that you are receiving the quality service you are looking for. Highly recommended.

Jody Bender

I had the privilege of being a WEBIT Services client during my tenure at a leading local nonprofit. Eric Rieger and his team of professionals focused on our data needs and security, and were exceptionally responsive to our questions and challenges in designing and protecting our system architecture.

In addition to their industry-leading skills, the WEBIT team was also very generous in supporting the community through volunteering, holding special events, and donating to causes that benefit people lacking basic needs.

A company with this level of integrity is rare; Eric and his team have earned my highest recommendation.

Ofelia Navarro

Thank you for being the Guardians of Our Digital Safety. Thanks to the swift and professional intervention of Jeff, from our IT security team, my personal information and sensitive data were protected from what could have been a disastrous breach. What sets the Webit team apart is their exceptional technical proficiency and their unwavering commitment to ensuring our safety. Thank you, Jeff and Webit, for your exceptional service and for being the guardians of our digital safety. Your work is invaluable, and I am deeply appreciative of your efforts.

grace hong-duffin

Wanted to give a huge kudos to our new IT/Cyber security provider, WebIT--they are excellent. I work at Kenneth Young Center. We had been looking for the right partner with our IT security and we found them! I had suspicious activity on my web account and Ron, the customer support person called me right away to try and protect AND resolve any issues. He was clear, concise and not only tried to solve the issue at hand, but wanted to get a clear understanding of "why" this happened and "how" it happened--I appreciated the thoroughness of his questions and his inquiries. Ron is not alone. It starts from the top--every staff person I have met from the CEO to the Head of Centralized Services, etc--have been nothing than professional, customer-focused and solution-oriented. Can't say enough.

Let us help

Here’s what you get when we
start working together

This is what’s already in place before our first project even begins.

90-day money-back guarantee
Free NIST + AI frameworks
18-month roadmap after 30-day onboarding
Contact us now

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FAQs

1

How fast is your onboarding, and what does it include?

We fully onboard your business in just 30 days. That’s not a guess—it’s a built-in part of how we work.
During that first month, your dedicated team handles the full technical transition, maps out risks and assets, and sets up key protections like ransomware blocking and backups. You also get a tailored 18-month IT roadmap from our vCIO, aligned to your business goals.
It’s the same process we’ve used to support Naperville businesses since 1996—and it’s how we’ve built the most trusted Naperville IT support services for companies with 20+ employees.

2

What’s different about WEBIT compared to other providers of IT services in Naperville, IL?

Most IT companies send whoever’s available. At WEBIT, we send the owners. We’re one of the only employee-owned MSPs near Naperville, which means everyone you work with is personally invested in doing the job right. No shortcuts. No handoffs. Just real accountability and long-term relationships.
We also don’t take commissions from vendors, so every recommendation is based purely on what works for your setup. That’s why so many companies turn to us when they want IT services in Naperville, IL that actually solve problems—not create new ones.

3

What kind of IT support do we actually get with your service?

You get unlimited support, period. That includes remote helpdesk, onsite visits, emergency escalations, and access to your dedicated vCIO and Field Engineer—people who already know your systems inside and out.
Whether it's small user issues or large network concerns, our tech IT support Naperville team is ready with same-day service and no surprise charges. You’ll never pay for every ticket, and you’ll never talk to someone who needs to “check with their team.” You’re speaking directly to the experts—many of whom own part of the company.

4

What makes your cybersecurity approach different?

We take cybersecurity seriously — it's built into everything we do. Our approach includes full implementation of the NIST Cybersecurity Framework and a free AI risk management review (a $500/month value), which most providers charge extra for.
That’s part of why businesses searching for IT support near Naperville trust our process — it’s designed for real, layered protection from day one.

5

What happens if we’re not happy with the service?

You don’t have to take any risks with us as your MSP near Naperville. We offer a 90-day, no-questions-asked, money-back guarantee. If we don’t meet your expectations, you’ll get every dollar back—no fine print, no hard conversations.
That’s how confident we are in our service. We’ve supported hundreds of companies, and we’re not in the business of making empty promises. With WEBIT, if something isn’t right, we’ll make it right—or you walk away with a full refund.

6

How do I know your Naperville IT support services will actually work for my business?

We only take two new clients per month. That’s by design. We’re not trying to grow as fast as possible—we’re trying to serve each business deeply and effectively.
That means you get the full attention of a team that’s been providing IT support services Naperville companies have relied on for 29+ years. Before we start, you’ll know exactly who’s on your team, what they’re doing, and how success will be measured. You’ll also see a full technology roadmap, not just a list of tickets.
When you're looking for Naperville IT support services that go beyond the usual break-fix model, this is how it should be done.