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The rise of smart devices and remote work has transformed how businesses manage and secure their technology. Modern Device Management (MDM) emerged as a critical player in shifting to a cloud-based management system.But can MDM applications replace traditional active directory servers? Well, yes and no.Active directories have two roles: controlling who can access your network and applications (people) and how each company device can be used (policies). MDM only controls the policy side of that equation.But how do you know if changing from an active directory to an MDM is right for you? What does the transition to MDM look like?WEBIT Services has been developing IT strategies, procuring equipment, and deploying technology for over 25 years for hundreds of clients in the greater Chicago area.By reading this article, you will learn the goal of an MDM, its relationship with active directory servers, and the considerations businesses should weigh when contemplating the transition from active directory to MDM.
Originally, MDM stood for Mobile Device Management and worked to control mobile devices like smartphones and tablets. However, MDM has evolved into "modern device management" and now helps businesses manage all kinds of devices, from desktop computers to smartphones.As previously stated, MDM handles the “policy” side of an active directory server. It manages devices based on company rules of use.For example, suppose a company does not want employees to access social media on their work devices. An MDM would apply this limitation to all devices.However, active directories work beyond just policy. They also control who has access to the network. An MDM does not have this capability on its own. As such, many MDM systems will work with an Identity Management Platform (IDM).MDMs and IDMs used together can replace an active directory server. The MDM will manage device usage policies, while IDMs will manage who can access the network.
Most MDM solutions are now cloud-hosted, providing flexibility and accessibility. Because MDMs are within the cloud, they can connect to any device with an internet connection.When using an active directory server, laptops or mobile devices must be within range of the server to apply its settings.For example, a company has set a policy that all employees must change their passwords every 90 days.With MDM, this policy will be enacted from any location with an internet connection. It applies to both remote employees and those in the office.However, a company with an active directory server will require employees to ensure they are in the office at least every three months.Suppose they do not connect to the office WiFi (and, therefore, the active directory server) every three months. In that case, they may find themselves locked out of their business network or evade the policy altogether, introducing a security risk.MDM will also automatically apply policy changes across devices if policies are changed, added, or updated. This allows all devices to be in compliance with company device policies all the time.
MDMs can also track device use and behavior. This ability allows MDM to send more information to security programs. In turn, the security programs can detect suspicious behavior and send security alerts faster than without MDM tracking.In addition, the controls imposed by MDM make it easier to stay within compliance. All devices under MDM will have proper policies updated and enforced. Nothing slips through the cracks by not being on the same network as the active directory server.MDM applications can also protect lost or stolen devices. Many MDM applications can remotely wipe and lock lost or stolen devices, adding an extra layer of security.MDMs also allow for easier management and tracking of mobile devices like smartphones and tablets that may never come near an active directory server.While active directory servers can update compliance policies on nearby devices, they cannot help promote compliance on remote devices, detect suspicious behavior, or allow remote wiping or locking.
MDM enables the configuration of devices as "business-ready" out of the box, streamlining the onboarding process. Setting up devices through MDM allows consistent, efficient deployment, reducing reliance on in-person technicians.Users must follow directions closely to connect to the MDM properly. They may need remote assistance from the helpdesk if instructions are not followed. But, ideally, users can connect their new laptop to the internet, and the MDM will install all business policies, applications, and network connections.Companies can still choose a “white glove” service setup for new devices, but it is not required while using an MDM.Technicians must program and set up new hardware individually if your system uses an active directory server rather than an MDM. This will take additional time to program and deliver the device.
Evaluating whether MDM and Identity Management Platforms (IDM) are more expensive than an Active Directory server involves a nuanced analysis.MDMs are often included in license purchases or available for a modest fee and can be cost-effective when bundled with other services like Microsoft 365.Because you’ll also want to cover the “people” part of active directories, companies will need an IDM alongside their MDM. Fortunately, some IDMs are free up to a specific user limit. If companies need more enhanced features, these are available for an additional fee.The cost of an MDM and IDM system is comparable to replacing an active directory server. Servers must be replaced every 4-7 years.
Changing from an active directory server to an MDM can be complicated. An IT professional's assistance is crucial in this process. Once the transition is complete, it should be relatively easy to maintain.
Some applications or functions may not be compatible with your MDM. It is essential to evaluate your current system and see how it will fit with an MDM. Translating or updating some applications may be necessary.This is especially true for outdated software that may be incompatible with newer cloud applications. Before transferring to an MDM, the older software must be updated or replaced with a comparable application.
You may be a fit for MDM if:
Your business may not be a fit for an MDM if:
Technology trends are constantly changing. The current market is leaning towards MDM, and many businesses should strongly consider it for future IT strategies. It caters to remote and hybrid workforces and can allow easier management of company devices.However, it may not be a match for every company, particularly those with newer active directory servers (a significant investment) or mission-critical applications incompatible with MDMs.When considering the transition to MDM, open communication with your IT provider or internal IT team is essential to understanding the transition's logistics, investment, and potential application adjustments. It’s important to revisit your IT roadmap to see where a migration to MDM fits within your business goals and IT budget.If you have additional questions about MDMs and what it looks like for your business, talk to your IT provider or internal IT team. They can make recommendations based on your needs, goals, and expectations.For over 25 years, WEBIT Services has helped hundreds of clients in the greater Chicago area build successful IT strategies and processes while utilizing effective technology.If you are looking for a new IT provider, schedule a free 30-minute consultation to see how WEBIT can help.If you are not ready to make a commitment but would like to learn more about IT strategy, we recommend the following articles:
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