When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go. Anytime, anywhere business phone Softphones are essentially a type of application that you can […]

Voice over Internet Protocol (VoIP) is one of the technologies that have changed the way businesses operate. VoIP phones are essential for the success of your company, allowing users to do a wide range of tasks, including making calls from virtually anywhere there’s an internet connection to setting up conference calls. Unfortunately, they are not […]

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis. Voice over Internet Protocol […]

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece […]

When most of us think of cyberthreats, we think of viruses, Trojans, and ransomware. Unfortunately, those aren’t the only ones to look out for. One of the biggest threats to Voice over Internet Protocol (VoIP) systems are denial-of-service (DoS) attacks, so if you have a VoIP system, you better read on. Denial-of-service attacks The end […]

As the use of Voice over Internet Protocol (VoIP) phones becomes more widespread, so do the security threats that target VoIP, such as theft of service. This threat is the most common type being used by cybercriminals today. Let’s examine how it affects your VoIP network and the preventive measures to counter it. What is […]

Voice over Internet Protocol (VoIP) has become many small- to medium-sized businesses’ top communication system of choice. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of Service (QoS) to know which one could meet your company’s needs. Here’s a quick overview of what […]