To succeed in today’s technology-driven world, healthcare facilities now have to provide convenience alongside top-notch patient care. Online scheduling makes it easy for patients to book their medical appointments. Even if the use of smartphones, tablets, and other internet-connected devices has already permeated society, many healthcare facilities have trouble keeping up with the times.
As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility.