Companies that rely heavily on customer service and sales need a reliable, efficient, and effective telecommunications system. If that system breaks down even for just a day, the resulting losses can be significant. This is why you would do well to protect the company’s Voice over Internet Protocol (VoIP) telephony system. Follow these crucial steps. […]
Moving to the cloud can save your business a lot of money, which explains why the technology is so widespread. But what many business owners fail to realize is that some cloud services come with hidden costs. And while these costs may seem insignificant at first, they can add up to a staggering amount if […]
There are three communication and collaboration tools in Microsoft 365 that provide basically similar solutions for the same problem: Outlook Groups, Yammer, and Microsoft Teams. However, they all have subtle differences that set them apart from one another.
Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses cheaper and more reliable DR solutions.
Can you afford the software licenses your small business needs? Worried that you don’t have the budget for yearly maintenance costs? For many small businesses, the costs of acquiring and maintaining software is a huge drain on their resources. Fortunately, there’s Software-as-a-Service (SaaS). Find out how your business can save money with SaaS. What is […]
Providers of cloud-based services are experiencing a steep increase in demand these days, as the COVID-19 pandemic goes global. Because of the pandemic, many employees are working from home, relying on digital productivity and collaboration tools to get their job done.
While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]
There are countless technology-related trends that come and go, but one of the most important technologies that business owners are sticking with is the cloud. Owners and managers know they ought to be using “the cloud” but it can be confusing to understand what it is exactly and then choose from among the different types […]
Many businesses still rely heavily on landline telephones, which remain one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and more reliable option: internet phones.
Moving your business’s resources to the cloud is quickly becoming the mainstream formula for success. But this comes with certain risks and requires careful planning. Your organization’s unified communications system (UC) is no exception and can be more challenging than moving other functions.