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How do you define proactive IT management? Learn how to identify proactive vs. reactive managed IT support practices and characteristics.

The IT services industry is famous for its love of acronyms and nicknames. So, you will likely see the phrase “vCIO” when reading about IT services. But what does vCIO mean, and is it something that can help your business?

WEBIT Services has been helping clients reach their IT goals for over 25 years.

You may have heard your IT provider mention your organization’s “IT Roadmap,” a document outlining your current IT setup and both short-term and long-term goals. If your provider has not mentioned roadmap, you may soon discover IT-related frustrations, including a drop in productivity and IT budgeting issues.

Adding new hardware and software in your business to your office is more than just plugging it in or hitting a few keys to install it. There are several settings to consider, including security and system dependency. It can become overwhelming and time-consuming.

At some point, every business needs new computer hardware. With the ever-changing technological landscape, this involved task takes time and foresight. But how do you know what specifications are suitable for each of your users' specific needs in your organization? What programs should they be using to be the most productive and efficient?

What if I told you that there's a resource that wants to help you find the proper computer equipment without any added stress while saving you time? Someone who would not only find the right equipment but also properly deploy it? It's not a fantasy.

Have you noticed that, recently, your IT provider isn’t replying as quickly as they used to? Or maybe it’s been taking longer for your provider to resolve your IT issues. In the IT service industry, these delays are likely caused by one or a combination of seven different factors.

WEBIT has been caring for clients as an IT provider for over 25 years. In that time, we’ve gained more than our share of insight and experience with the inner workings of the IT service provider world. In this article, we want to share our observations on how IT providers determine their prices to bring benefits to their clients while ensuring the success of their business endeavors. A successful provider can offer their clients the very best protection and service.

Searching for an IT Provider can be intimidating, frustrating, and confusing. How do you know what service offerings will bring you a return on investment and which are too good to be true?

Before you begin interviewing IT Providers, you first need to ask, “What are my company goals and objectives with Information Technology?”

If you don’t know what you’re trying to accomplish with IT, you cannot find a provider who best fits your needs. You may discover a provider who answers your questions perfectly, but the partnership will fall flat if they don’t match your needs, culture, and expectations.

Summary
Data backups and IT continuity are often looked at as the same thing. There are differences that can have consequences for a business. Here's a look at the difference between backing a basic data backup and IT continuity.
Basic Data Backup Defined
Data backup means having a copy of a specific set of data from a specific point in time.

How are Managed IT Services Priced?

The short answer is it depends. There are many variables…

In the IT Services industry, there is a wide range of pricing and programs available under the umbrella of “Managed IT Services”.

Why aren’t IT Services Standardized?

One factor is the operational maturity of the IT Service Provider.